A How can I help you today?
我能为您做点什么？
B I am returning something that I bought yesterday.
我来退还昨天在这儿买的东西。
A What would you like to return?
你想退什么？
B I'm returning a cellphone.
我要退手机。
A Was there somethinig wrong with it?
出现什么问题了吗？
B It's defective.
这部手机有缺陷。
A What isn't working on it?
手机哪里运转不正常了？
B It keeps turning off on it's own.
它总自己自动开机和关机。
A Alright, do you have the receipt?
好的，你带收据了吗？
B I have it right here.
我带来了。
A I'm going to take care of this and refund your money.
我会处理这件事，并且退还你的钱。
B Thanks for your help.
谢谢你的帮助。
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